Online Training Programs and Courses
Front Desk / Office
Front Desk Safety & Security from A to Z **Updated Version** This is a comprehensive course designed to help you improve all aspects of front desk and office safety. Action plans and discussion include surviving violence, dealing with odd, suspicious and dangerous, calling for help, code words, dealing with mentally ill persons, reading the body language of an attacker, planning and training ideas (8 hrs.).
Crisis Communication for the Front Desk Training to improve your verbal options, help you manage and prepare for crisis events as well as keeping you safe in a challenging environment. This course takes approximately 5 hours to complete.
Harassment Prevention: Engaging in a Respectful Workplace This course is designed for employees, vendors, volunteers, supervisors and leaders. We discuss ideas of creating and maintaining a respectful workplace as a team, helping others and supporting professionalism. We also cover 12 common types of harassment and action steps if this harassment is happening in your work space. A success formula to help you, help others and support a respectful environment (2 hours).
Verbal Excellence: Leading, Persuading and Defusing This course strives to help you increase your success, improve your safety in any circumstance and provide you with skills to deal with difficult people, difficult situations and violent conflicts (8 hrs.).
Surviving The Active Shooter/Dangerous Intruder Incident This course provides video challenges, uses high definition video discussion to help you get better prepared for evaluating danger, calling for help, preparing for difficult and dangerous situations (4 hrs).
Dealing with Difficult People Course covers difficult situations and behaviors, discussion of your own communication and body language barriers, defusing, deflecting and difficult people as well as DO's and DO NOTS in difficult communication (3 hrs.).
Government Field Personnel
Street Safety and Survival for Government Personnel This training is designed to help you improve your mind's response to emergencies, difficulties and violence (6 hrs.).
Verbal Excellence: Leading, Persuading and Defusing This course strives to help you increase your success, improve your safety in any circumstance and provide you with skills to deal with difficult people, difficult situations and violent conflicts (8 hrs.).
Parking Enforcement Safety and Security This course is designed to enhance preplanning skills, safety and security of personnel who work in the parking enforcement profession (4 hrs.).
Reading Body Language: See Danger, Deception & Disagreement This course will help you see indicators and clues that a person is preparing to attack, telling lies and going through the associated or base emotions. In this course we discuss things everyone should know about human nature and our control channels that guide body language. Gain confidence for whatever interaction you have with other persons including inquiring into the truth, questioning or dealing with safety and violence issues (8 hrs.).
Surviving The Active Shooter/Dangerous Intruder Incident This course provides video challenges, uses high definition video discussion to help you get better prepared for evaluating danger, calling for help, preparing for difficult and dangerous situations (4 hrs).
Dealing with Difficult People Course covers difficult situations and behaviors, discussion of your own communication and body language barriers, defusing, deflecting and difficult people as well as DO's and DO NOTS in difficult communication (3 hrs.).
Leadership / Supervision
Leading Extraordinary Influence: Engaging Communities & Teams (formerly titled Leading Tactically) This training is packed full of valuable content, designed to energize and upgrade your current skills as a seasoned, new or future leader.... giving you not only an edge but a current edge (10 hours).
Leading a Church Safety & Security Program This training is designed to help you get your ministry security program focused or energized and intends to give you insight into current issues (7 hours).
Criminal Justice Training
Verbal Excellence: Leading, Persuading and Defusing This course strives to help you increase your success, improve your safety in any circumstance and provide you with skills to deal with difficult people, difficult situations and violent conflicts (8 hrs.).
Report Writing: Making Your Case When preparing your documentation for criminal trials, a civil case or hearing review, you are subject to a higher standard of scrutiny. Learn to be clear, comprehensive and efficient. Course content covers your role in the reporting process, how defense attorneys, judges, hearings officers and juries view reports, during the trial process (3 hrs.).
Investigative Questioning Techniques: Strategies for Lie Detection This is a comprehensive training course designed to help you go to the next level of detecting deception through analyzing statements, non-verbal body language as well as skilled analytics and questioning tactics. It also provides with discussion of baseline formula for success, facts to focus on and questioning ideas for consideration. We also discuss Neuro-Linguistics and reading the eyes. (14 hours)
Harassment Prevention: Engaging in a Respectful Workplace This course is designed for employees, vendors, volunteers, supervisors and leaders. We discuss ideas of creating and maintaining a respectful workplace as a team, helping others and supporting professionalism. We also cover 12 common types of harassment and action steps if this harassment is happening in your work space. A formula to help you, help others and support a respectful environment (2 hours).
Reading Body Language: See Danger, Deception & Disagreement This course will help you see indicators and clues that a person is preparing to attack, telling lies and going through the associated or base emotions. In this course we discuss things everyone should know about human nature and our control channels that guide body language. Gain confidence for whatever interaction you have with other persons including inquiring into the truth, questioning or dealing with safety and violence issues (8 hrs.).
Providing Dynamic and Convincing Testimony Topics include; writing a report immune from attack, control from the witness stand, remaining objective, avoiding the most common mistakes when testifying, handling an aggressive cross examination, handling the compound question and learn what you need to know before testifying (3 hrs.).
Leading Extraordinary Influence: Engaging Communities & Teams (formerly titled Leading Tactically) This training is packed full of valuable content, designed to energize and upgrade your current skills as a seasoned, new or future leader.... giving you a current edge (10 hrs.).
Church Safety & Security
Leading a Church Safety & Security Program This training is designed to help you get your ministry security program focused or energized and intends to give you insight into current issues (7 hrs.).
Church Safety and Security for Ushers and Security Teams In this training we review church violence trends, protecting our people and office staff, dealing with disorderly people and the warning signs of escalating emotions. We will also discuss improving your skills for seeing danger and de-escalating violent behavior. Also dealing with mentally ill persons, preparing for emergencies, protecting the children’s ministry, reading body language before attacks, we will review the 911 system and we will talk about handling the active shooter situation (6 hrs.).
Church Office Safety and Security This course is designed to Improve your preparation for difficult people, dangerous situations and emergencies happening today in the ministry office environment. We discuss calling for help, communicating with difficult and dangerous people. We also discuss dealing with mentally ill persons and reading the body language of an attacker. This 6 hour, high definition video course, gives you lots of ideas for preparing for potential problems and dangerous situations relative to your situation.
Logistics of Our Online Courses
Training That Is Easy To Consume - Training that is easily consumable on any device you choose including your smartphone, tablet, laptop or desktop. Train anytime or anywhere that your schedule allows.
This is convenient video training content that is easy to follow. It is generally produced in small 10 to 20 minute chapters to make it easy to start and stop training as your schedule requires.
Training Certificates - Upon completion of any of our courses listed above, immediately print out a certificate as proof of training for the course which you registered for. Each certificate contains the hours of training, date of completion and the title of the course. Course also mentions the company and any partnership groups which sponsored the training. All of this information provided to help you obtain credits through self-reporting to your POST, DPSST, CJTC or other governing Board or Training Academy. It is also intended that the certificates provide information for you to obtain your CEU’s through your governing oversight group.
